McKinsey Quarterly is the business journal of McKinsey & Company.
JANUARY 2012
Investors want radical plans to boost ROE above the cost of capital.
NOVEMBER 2011
When implementing an organization-wide transformation, focus your efforts on the most connected employees to help generate momentum and accelerate impact.
SEPTEMBER 2011
A new survey shows big shifts in banking relationships, product and service needs, and channels.
JUNE 2011
Financial-services executives report a mostly positive outlook on banking—and some signs of industry complacency.
JULY 2011
Consumers say they want both electronic and physical contact points, but the desired mix varies by country and age.
MARCH 2011
Emerging technologies could spark product innovations that change the way the industry serves customers. But insurers must match technologies with strategic goals.
The shift away from employer-provided health insurance will be vastly greater than expected and will make sense for many companies and lower-income workers alike. (Read more about the survey methodology.)
A member of the executive board describes how the Dutch insurance group first transformed its health division and then started to roll out the changes across the entire company.
An update of our research on the efforts of developed countries to work out from under a massive overhang of debt shows how uneven progress has been. US households have made the greatest gains so far.
Change will require lighter balance sheets, cost cuts, and finding ways to grow safely in a more heavily regulated world.
DECEMBER 2011
A powerful new class of investors in emerging markets prefers other kinds of assets.
OCTOBER 2011
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