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How we do it: Three executives reflect on strategic decision making

Sir Martin Sorrell, Randy Komisar, and Anne Mulcahy describe how they balance the importance of timely action with the need for thorough, unbiased decision processes.

executives on strategic decision making article, detailed unbiased decision-making process, Governance

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Over the course of their careers, Sir Martin Sorrell, CEO of WPP; Randy Komisar, a partner at Kleiner Perkins Caufield & Byers; and Anne Mulcahy, Xerox’s chairman and former CEO, have made strategic decisions of all shapes and sizes. Their experiences, which the executives share in these three commentaries, highlight a critical challenge: striking the right balance between thorough, unbiased decision-making processes, on the one hand, and timely action, on the other. While there’s no silver bullet, taking concrete steps to cultivate internal critics, safeguard diversity of thought, clarify assumptions underlying different points of view, and force tough choices between business priorities can help.

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