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June 2008 
The creation of knowledge, products, and services by online communities of companies and consumers is still in its earliest stages. Who knows where it will lead?
December 2006 
As telecommunications carriers invest heavily in new IP technologies, the path to profitability is uncertain—but the migration effort yields the best results when carriers get the basics right.
December 2002 
Automating the flow of information among companies is costly and complex. Web services, argues John Hagel, promise to make it cheap and easy.
June 2002 
Cutting-edge companies are swapping their tightly coupled processes for loosely coupled ones—making themselves not only more flexible but also more profitable.
January 2002 
What are Web services? Why should you care?
August 2001 
Even during the present slowdown, networked companies are outperforming conventional ones. They are likely to go on doing so.
November 1997 
The datacom market is booming—and new entrants could grab two-thirds share. Next up: using the Internet for phone calls. “It’s the packets, stupid.”
May 1996 
The wrong debate: the Internet versus on-line services. The distinctive value of networks is the ability to form communities. The basics of quality, cost, and convenience will still drive success.
Increasing attention is being paid to the economics of networks and the strategies of network-based businesses, both in traditional and emerging businesses. Four unique characteristics mean they have to be managed differently from most service and manufacturing ones.
February 1996 
The IT community is slowly coming to terms with the fact that no company, big or small, will ever be able to build a fully homogeneous and coherent IT infrastructure.
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