BNP Paribas is one of the world’s largest banks, with approximately $2 trillion in assets and a Standard and Poor’s AA rating as of the end of 2010. With a deep European presence across all business lines, the group also has an extensive international network, including operations in 84 countries. In corporate and investment banking, Global Equities and Commodities Derivatives (GECD) brings together the complementary activities of structured equity, flow and financing, and commodity derivatives.
GECD started with a lean transformation in the operations area, and then the IT organization launched its own multiyear transformation program at the end of 2009.1 The goals of the program were to improve the productivity of software-development and application support teams and to instill a new performance culture. Capitalizing on these successes, a global lean program was recently launched across all IT and operations units that were focused on activities related to capital markets.